Terms of Service

1) Overview of Services

Plum It ("Plum," "we," "our," or "us") provides a workflow automation platform that lets you describe an automation in plain English and have it built, run, and monitored across the third-party apps your team already uses (collectively, the "Services"). The Services are accessed through our web application at app.plumit.io and this website. Plum is currently offered as a limited beta (see Section 4).

2) Eligibility; Accounts

You must be at least 18 years old and able to form a binding contract to use the Services. Creating an account requires a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3) Third-Party Connections

Using Plum typically requires connecting one or more third-party apps or services so that Plum can read and act on data in those apps to run the automations you configure. When you connect a third-party app, you authorize us to access and process data from that app solely to provide the Services you request. You may revoke a connection at any time from your account settings or by contacting us. We are not affiliated with, and do not control, any third-party app you connect — your use of those apps remains governed by their own terms.

4) Beta Status

The Services are currently offered as a beta. Features, availability, and pricing may change, and functionality may be added, modified, or removed at any time, with or without notice. Beta features are provided "AS IS" and may be less reliable than a generally available product. We will do our best to notify you of material changes.

5) Subscriptions & Billing

Some features may require a paid subscription. Where applicable, pricing, billing frequency, and payment terms will be presented to you before you subscribe, and payments will be processed through our billing provider. Subscriptions renew automatically until canceled. You may cancel at any time through your account settings; your access continues through the end of the then-current billing period. Except where required by law, fees are non-refundable.

6) Acceptable Use

You agree not to misuse the Services, including by attempting to gain unauthorized access to any part of the Services, interfering with their operation, or using the Services in a way that violates the terms of any third-party app you've connected. You are solely responsible for your automations and their effects on your connected apps and data.

7) Data; Privacy; License

Our Privacy Policy explains how we collect, use, and protect information, including data from apps you connect. As between you and Plum, you retain ownership of your data. You grant us a limited license to access and process your data solely to provide and improve the Services (for example, to run your automations, provide support, and maintain security). We may create and use aggregated or de-identified data that does not identify you to improve the Services.

8) Intellectual Property

The Services, including our software, design, and content, are owned by Plum and its licensors and are protected by intellectual property laws. Except for your data, you receive a limited, non-exclusive, non-transferable license to use the Services for your own internal business purposes.

9) Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AUTOMATIONS WILL PRODUCE ANY PARTICULAR RESULT.

10) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PLUM NOR ITS SUPPLIERS OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE LESSER OF (A) US$100 OR (B) THE AMOUNTS YOU PAID TO PLUM FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

11) Indemnification

You agree to defend, indemnify, and hold harmless Plum and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your data, or your violation of these Terms.

12) Term; Suspension; Termination

We may suspend or terminate your access to the Services if you violate these Terms, pose a security risk, or as required by law. You may stop using the Services and delete your account at any time. Upon termination, your right to use the Services ends, but provisions of these Terms that by their nature should survive (including ownership, disclaimers, and limitations of liability) will continue to apply.

13) Dispute Resolution; Arbitration; Class-Action Waiver

Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by contacting support@plumit.io. If we can't resolve it within 30 days, either party may proceed as below.

Binding Arbitration. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration under the Federal Arbitration Act. The arbitration will take place in Maricopa County, Arizona, in English, before a single neutral arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

Class-Action and Jury Trial Waiver. You and Plum waive any right to a jury trial or to participate in a class action, class arbitration, or representative proceeding.

Small Claims. Either party may bring an individual action in small-claims court in Maricopa County, Arizona.

30-Day Opt-Out. You may opt out of arbitration by sending written notice to support@plumit.io within 30 days of creating your account.

14) Export; Sanctions

You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to U.S. sanctions. You agree to comply with applicable export and sanctions laws.

15) Changes to the Services or Terms

We may modify the Services or these Terms. For material changes, we will provide notice (for example, by email or in-app). Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

16) Miscellaneous

• Governing Law. Arizona law (without regard to conflict-of-laws principles) governs these Terms, except that the Federal Arbitration Act governs arbitration.
• Severability. If any provision is found unenforceable, the remainder of these Terms remains in effect.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. We may send notices to the email address on your account or by posting within the Services.
• Entire Agreement. These Terms and the Privacy Policy make up the entire agreement between you and Plum regarding the Services.

17) Contact

Questions about these Terms? Email support@plumit.io.